Privacy policy

Masuo Privacy Policy

This Privacy Policy describes how Masuo ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

Information We Collect
When you visit our site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed. When you make a purchase, we additionally collect your name, billing/shipping address, email address, and phone number.

How We Use Your Information
We use this information to:

  • Fulfill orders, including sharing necessary shipping details with our fulfillment partners
  • Communicate with you about your order
  • Screen orders for potential fraud
  • Improve and optimize our store (for example, by analyzing how customers browse and interact with the site)

Sharing Your Information
We share your information with third parties who help us provide our services, including:

  • Shopify (our e-commerce platform)
  • Payment processors (to securely process your payment)
  • Our order fulfillment and shipping partners (to deliver your order)
  • Analytics providers (such as Google Analytics), to help us understand site usage

We do not sell your personal information to third parties.

Data Retention
We retain your order information for as long as necessary to fulfill the order and for legitimate business or legal purposes, such as tax and accounting requirements.

Your Rights
If you are a resident of Canada, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at MasuoStore@gmail.com.

Cookies
Our site uses cookies to maintain your session, remember your preferences, and understand how you use our site. You can disable cookies through your browser settings, though some site features may not work properly as a result.

Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us
For questions about this Privacy Policy, contact us at:
Masuo
1802-950 Cambie St, Vancouver, BC V6B 5X5, Canada
MasuoStore@gmail.com